Cactus Club

Property maintenance = happy tenants

Watch the video to learn more
Helping owners keep happier tenants for Their investment properties      

A happier tenant stays longer and one of the biggest reasons a tenant leaves is they feel a property is not well maintained. Bricks and Agent helps keep properties occupied.

Some ways we help


Review of Maintenance Tasks

Owners have complete transparency to review quotes, notes, comments, photos + videos. They can approve, discuss or decline the work.

Approve or Reject Jobs

Onwers can review, discuss, approve or reject maintenance requests via their mobile apps. They are also able to chat and video call with your team to discuss any maintenance questions they may have.

Post own jobs for yourproperties

Owners when using the mobile app can not only review tasks for their managed properties but can also post their own maintenance requests. This enables owenrs to have a value add by using the same trusted trades as the agency for their own maintenance tasks.


Where access is granted owners can see the timeline and all dealings related to maintenance. Owners feel part of the process when they are involved in the maintenance request.

Be Involved in Tradie Selection

If enabled, owners can review multiple quotes and either accept the job or one of the quotes. They can be sent the maintenance requests pre or post quotes and provide their feedback or approval on the request.

customer stories

"Massively increased productivity..."

We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.

Cherie Osbaldiston
General Manager (Waikato Real Estate)

"The transparency helps our team massively..."

The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.

Greg Banks
Manager Customer Support (Little Real Estate)

"This gives us greater visibility..."

By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage

Louise Smith
National Operations Manager (Places For People)

"I would describe this product as the Uber for property maintenance..."

I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.

Aidan Coleman
Former CTO (Charter Hall)

"They have embraced technology to streamline their service delivery..."

With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life.

Jo Weir
Director (Shape Property)

"Bricks and Agent has opened my eyes..."

Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.

Maria Pakis
Head of Property Management (Harris Tripp)

"A platform that made the transition so smooth for us..."

We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us

Nicole Hazell
Associate Director (Residential Property Management)

Book a Demo

Let us give you a demo on our world class maintenance solution integrated with inspections, digital locks and automation.

Book a Demo