making Property Management Easier
Automated invoice entry
Mobility and apps
Automated compliance and updates
Omni channel maintenance requests
Smart lock solutions for property management officials
Trades, tenants and property managers can unlock our smart locks by simply using the mobile app or entering a pin.
A smart lock solution that will revolutionise your property management agency. Reach out to our team to learn more on how you can implement the smart lock solution today.
No more lost keys, tenants being locked out or trades attending the office to collect and return keys.
Omni channel maintenance requests
Tenants can now post a job via phone call, email, whatsapp, wechat messenger,
sms, qr codes and
via the mobile app.
Tenants can post jobs using the most available communication mediums, meaning significantly lower manual entry of requests and much more detail for the service providers, resulting in significant time and cost savings for property managers.
Tenants can easily lodge maintenance requests in under 60 seconds.
AI, rules and automation
There is a lot of similarity with maintenance requests which results in
duplication and repetition.
Do away with the duplication andrepetition by using rules and automation with inbuilt AI.
Review all aspects of portfolio and staff KPI from a single screen.
- Summary of assigned jobs based on attention
- Summary of assigned jobs based on status
- Average time to approve a tenant post a job
- Average number of days work order is open
- Average time to complete a job
- Average time to review and approve trade completed jobs
Drill down into job details like never before to see what types of jobs and where they are active and completes for your portfolio
- Jobs distribution based on service type
- Jobs distribution by suburb
- Jobs distribution Matrix
- Jobs distribution based on attention
- Jobs distribution based on status
- Average cost per job based on service type
- Average cost per job based on suburb
- Cost distribution
Gather an overview of all trade activity across your agency to review expenditure and maximise trade efficiencies.
- Skill coverage matrix
- Performance based on jobs
- Total cost by trade
- Average time for work completion
- Quality of work
Deep Integration + Partnerships
Find out more by clicking on a logo below
The Intelligent Assistant That Simplifies Property Management Workflows
Automate tasks, reduce errors, and provide better service with our AI-powered assistantLearn more
Tenants and owners can use social media, SMS, automated email and phone as well as QR codes to log and approve maintenance requests.Learn more
Trades have their licence, insurance and ABN verified by our team with reminders sent to trades prior to expiry to update the documents.Learn more
Invoices approved by the property managers are automatically synced into your property management software ready to pay.Learn more
Access to Australia’s Largest Trade Network
Key Platform statistics
Connecting Property Managers,
Trades, Owners and Tenants
Together in One Simple and
Easy to Use Platform.
Reduction of Orders
"Massively increased productivity..."
We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.
General Manager (Waikato Real Estate)
"The transparency helps our team massively..."
The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.
Manager Customer Support (Little Real Estate)
"This gives us greater visibility..."
By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage
National Operations Manager (Places For People)
"I would describe this product as the Uber for property maintenance..."
I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.
Former CTO (Charter Hall)
"The system is easier to use. They are super responsive to improvements..."
We were using Maintenance Manager for 4 years and have switched to Bricks+Agent and the system is easier to use. They are super responsive to improvements and will help your trades, owners and tenants, as well has your team. As they said to us "Your job is to do Property Management, our job is IT - let us ring your tradesperson to help them work out the tech. Most trades has no trouble but you will always get a couple that will struggle with anything new. For our team, B+A is simple to use, troubleshoots with videos for tenants, and we have no hesitation recommending Bricks+Agent to anyone, and we have."
Principal (McGrath Estate Agents)
"Bricks and Agent has opened my eyes..."
Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.
Head of Property Management (Harris Tripp)
"A platform that made the transition so smooth for us..."
We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us
Associate Director (Residential Property Management)
Book a Demo
Let us give you a demo on our world class maintenance solution integrated with inspections, digital locks and automation.Book a Demo